Enhancing Business Growth Through Legal Training
The online retailer Claveberg sells high-quality tools and supplies, including saws and climbing gear, to outdoor hobbyists. As a retailer of higher-priced equipment, its typical customer is new to the conceit of quality gear, and highly motivated to make informed decisions about purchasing such items. One thing that may be holding back the growth of such a business like Claveberg is simply lack of knowledge about how products are made: if you’ve never been told about how saws go from crude steel to polished steel with hang-ups going through the machinery, you might put off buying a saw even if you know the alternatives are cheap and low-quality. To help customers make informed decisions, Claveberg hosts blog posts that address questions like “A Beginner’s Guide to Saws” and “Why We Only Source for Tools Made in Sweden.” However, there’s an opportunity to strengthen the internet presence of Claveberg by applying legal knowledge to the content of these articles, and then distributing them, as comprehensive legal action group training can provide a well-reasoned and legally defensible way to do this.
Legal action group training is, in short, a seminar held for the relevant party-be that employees, managers, or other departments-in which they are provided with information about navigating legal activity probabilities and practical examples of steps to avoid litigation. In the case of Claveberg, both the manufacturing and sales of the tools could be impacted by the knowledge acquired: in either case, trainings could inform everyone involved about the essentials of what’s acceptable liability, and what’s bordering on worth getting sued over or containing sufficient ground to win a lawsuit, depending on the organization in question and the precise seminar. In Claveberg’s case, that could be relatively simple things like ensuring that customers are reminded to wear protective gloves when handling the more dangerous tools. In the case of the suppliers, it could be training them about why complying with Claveberg’s specifications are so important. At all levels, however, it could translate into a better awareness and respect for what is needed to do a job minimally well and without fear of later litigation.
The most obvious advantage of legal action group training is significantly reducing the risk of legal action, which consequently improves customer confidence in your business. But this is also a lesson that can be integrated into how Claveberg describes its products and offers these products to customers. Claveberg could integrate some of its learnings from legal action group training into its website, such as: By integrating legal information into its sales pitch, Claveberg positions itself to be a company that focuses on quality and safety, thereby increasing sales.
The good news for any business that properly trains itself and uses these improvements in profitability is that they are immune from any attack that stands to cost them as much as they have earned. The bad news is that it can take a while for this reality to crystallize. For example, another small business, Talkot, had nearly closed before it had the chance to harness the power of legal action group training. The failure to pay close attention to the liability on the original product ended up costing them a considerable amount of money. When they were finally able to get the training needed, it wasn’t just a rectangle for the kids to play with. Instead, they were provided with the knowledge and knowhow to slowly cut down on the loss they were facing.
There are many potential advantages to integrating carefully considered legal training into retail and manufacturing curves. When a business like Claveberg begins to establish a big online presence, it finds that other companies need to be more aware of whether or not they are liable for their manufactured items. Whether it is intentional or not, legal action group training would provide them with an unfortunate amount of legal knowledge, the ability to reduce their legal risks, and potentially greater profits that result from a strong legal understanding. That means even saving a lot of money could be possible if customer service representatives are not intrusive and understand the legal, and realistic, impact of their decisions.
